Got a question? Find the answer right here in our comprehensive support center.

I had my bike delivered directly to me, can I take it to a partner store to be assembled for free?

Jonathan -

If you opted to get your bike sent to a CyclingExpress.com partner store then your bike will arrive there and be assembled by the shop at no cost to you.

If you opted to have the bike delivered to your house then your local shop will not be able to build it for free. Don't worry if you have run into a problem though while building it. You can take the bike to one of our partner stores and they will be able to assist you. However, you will need to cover the costs for that.



Have more questions? Submit a request


Powered by Zendesk